This page contains details for all Terms & Conditions relating to DestinationSkin.
Customer Insight Competition
Competition is open to clients of DestinationSkin only. Clients may only enter once. Winning clients will be chosen at random and contacted to select their prize from an Amazon Echo worth £89.99, £100 MacDonald Hotel vouchers or £100 John Lewis vouchers. Prizes are subject to availability and subject to change. Prizes of an equal value may be awarded.
Free SkinCeuticals product
Buy any 2 Skinceuticals products and receive a free product in clinic only. Subject to availability and whilst stocks last. Clients may choose from one of the following items: Simply clean, Gentle cleanser, Hydrating B5, Retexturing activator, Resveratrol,C E Ferulic or Phloretin Serum. Offer is valid from 5th March 2018.
Mix & Match Course Offer
You cannot purchase more than one of the same course as part of this offer for example you wouldn’t be able to purchase 2 Laser Hair Removal underarm courses. Courses must be purchased at the same time to benefit from the discount. The discount is deducted off all courses purchased together. Excludes Injectable treatments courses.
Half price customised facials - Existing clients only
Receive a half price customised facial if you purchase a treatment within 30 days of receipt of either the ‘It’s time to think about you’ email, or ‘Goodbye stray hairs’ email. Subject to availability, not to be used in conjunction with any other offer. Offer can be stopped at any time.
Bristol 2018 Offer
Receive £50 off a minimum spend of £150 on Skin and Laser hair removal treatments or receive £50 off a minimum spend of £250 on injectable treatments (Botox®, Lip Fillers, Dermal Fillers etc). Maximum 1 per person. Valid from 8th January 2018 to the 4th February 2018.
Treatments must be completed by the 4th February for the discount to be used.
Offer excludes skincare products, electrolysis treatments, hair all gone and top up laser hair removal courses. Only valid in the Bristol clinic and you must quote ‘Bristol Shopping Quarter Discount’ upon booking. Cannot be used in conjunction with any other offer. No cash alternative.
DestinationSkin Treatment Courses
All our courses are valid for 15 months from the date of purchase. You must notify us if you are on any medication or have any medical conditions, including pregnancy, whereby courses can be put on hold and assessed on an individual basis. All course prices are subject to change, and available at selected clinics. Our anti-wrinkle courses are only available at selected clinics and subject to availability.
Consultations for laser hair removal & skin treatments are completely free! We will however ask for a fully refundable £25 deposit at the time of booking to secure your appointment. This will either be fully refunded after your consultation or deducted from the cost of treatment/products you purchase. A £50 deposit is taken for consultations with our Medical team for any injectable treatments and prescription skincare, this is fully redeemable off the cost of treatment or prescription skincare as prescribed should you decide to proceed. Unfortunately due to appointment demand if you fail to give us 48 hours’ notice or do not attend your consultation the deposit will not be non-refundable.
Recommend a Friend
Referring friend: We will add £50 to your account for each friend you recommend. Can only be redeemed when the referring friend purchases their first treatment, with a minimum spend of £150. There’s no maximum number of friends you can refer. You can store up to 2 referral rewards on your account, i.e. a maximum of £100 to be redeemed against a treatment purchase. Refer a friend scheme excludes products, electrolysis, hair all gone & top-up courses. To redeem your reward, you must also spend a minimum of: £100 with 1 friend on account or £150 with 2 friends on account. Not to be used in conjunction with any other offer. No cash alternative.
Referred friend: Receive £50 off your first treatment. Minimum spend of £150. Cannot be used in conjunction with any other offer. Normal consultation rules apply.
Price Match Promise
If you receive a genuine quote from a competitor for the same like for like treatment we will match your quote. This must be the same treatment, using like for like machinery or products, the same area of treatment and the same number of treatments. The quote must be in writing from the company and must be recent and valid. DestinationSkin reserves the right not to match the quote should this not be deemed like for like. Can be used on Injectable treatments providing its your first booking of injectables and the person performing the treatment has the same level of medical qualification and the products being used are like for like. DestinationSkin will only price match against clinics of a similar set up working from a clinical environment (not at home or rented chair set ups). Price Match Promise is at the discretion of the clinic manager.
LASER HAIR REMOVAL / SKIN TREATMENTS LOYALTY CARD
Collect a stamp at each appointment and once you have collected 6 stamps you are eligible to receive 20% off your next Laser Hair Removal or Skin treatment course. Only 1 stamp can be collected per appointment and per day. Stamps are not received for test patches or assessments. The 20% Discount is only redeemable off your next treatment of something new for example: a new area of Laser Hair Removal or a new skin treatment course. Excludes the following treatments: Laser Hair Removal Hair-All-Gone, Sclerotherapy, Electrolysis Hair Removal, Advanced Electrolysis for skin imperfections and Injectable courses. Loyalty card is valid for 18 months from the date of issue and discount must be taken within 30 days of the card expiry. Discount cannot be used in conjunction with any other offer and is subject to review and may change at any given time without prior notice. DestinationSkin reserves the right to withdraw or amend the scheme at any time.
INJECTABLES LOYALTY CARD
Collect a stamp at each appointment and once you have collected 4 stamps you are eligible to receive 20% off your next Botox/Filler treatment or a FREE single session of Laser Hair Removal/Skin Treatment. You must collect four Botox stamps or four Filler stamps to qualify for the discount, stamps cannot be mixed across Botox and Filler treatments. Only 1 stamp per appointment, however two stamps will be issued if Botox and Filler is carried out on the same day. Stamps will not be awarded for follow-up appointments or discounted treatments (eg treatments that are less than the full advertised price). Free Laser Hair Removal/Skin treatment excludes the following treatments Laser Hair Removal Hair-All-Gone, Sclerotherapy, Injectable Treatments, Electrolysis Hair Removal and retail skincare products. 20% off your next Botox/Filler treatment is only applicable to full price treatments and will not be deducted off discounted treatments (eg treatments that are less than the full advertised price). Loyalty card is valid for 18 months from the date of issue and the discount must be used within 30 days of expiry of the card. Discount cannot be used in conjunction with any other offer and is subject to review and may change at any given time without prior notice. DestinationSkin reserves the right to withdraw or amend the scheme at any time.
Rate & Review free treatment
Complimentary treatment must be a new treatment or treatment area that a client hasn’t previously had. Subject to availability and selected appointment times. Some treatments require additional preparation using recommended skincare products prior to the treatment, these products are not included within the offer. Excludes injectable treatments, Micro-needling and all retail products. Offer expires 31st December 2017. Clinics have the right to withdraw this offer at any point. A £25 deposit will be required to secure your booking slot, this is fully refundable after treatment.
Vouchers can be exchanged for any goods/service at DestinationSkin clinic (excluding retail products) and must be redeemed at time of treatment. Vouchers cannot be exchanged or refunded for cash. Voucher is valid for the face value of treatment and can only be exchanged for treatments of a higher price on payment of the difference (excludes electrolysis and injectables). This voucher has £0 value and remains the property of DestinationSkin.
Purchased courses of treatment may be swapped to any other treatment at Destination Skin (excludes retail products). Course value must be like for like and no refund will be issued.
DestinationSkin Online Shop
The following Terms and Conditions apply to all transactions on the DestinationSkin online shop, please scroll through this screen, read them carefully and print a copy for future reference. Online Shop Pricing & Availability All product prices are in £ sterling including VAT at the current UK rate and exclusive of delivery. We reserve the right to change any advertised price before accepting an order. All products are subject to availability and may be withdrawn at any time. If your order cannot be fulfilled you will be offered an alternative or given a refund for the unavailable product(s). Online Shop Authenticity We guarantee that all advertised products are 100% genuine. Online Shop Images Product images are for illustrative purposes only and may differ from the actual product. Online Shop Product Details Some products may have an associated image or photo, these are for reference only and should be considered illustrative. Online Shop Customer Orders: Delivery We are currently only able to service customers in the UK market. All deliveries are sent out using Royal Mail and may require a signature on receipt. We aim to dispatch all deliveries within 2-3 working days of receiving your order. Any queries or questions regarding our online shop, please email firstname.lastname@example.org or contact our support office on 0845 125 8415. Due to the nature of ordering on the Internet it is not possible for you to specify a delivery date, however, you can nominate an alternative delivery address if this is more convenient. Simply fill in an alternative delivery address when you place your order. Online Shop Order Payment Payment online can be made using Paypal. Payment will be debited to your account before despatch of your purchase. We will take all reasonable care, in so far as it is our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when accessing or ordering from DestinationSkin. Online Shop Returns, Order Cancellation & Incorrect Items If a product has been damaged in transit or is faulty, please contact us on 0845 125 8415 within 3 working days of order receipt to arrange a replacement or a refund and return of the faulty item by second class post. In such cases we will refund the postage cost of returning the item and any replacement will be sent with no further P&P charge. Please note errors occur time to time, if you have received an incorrect item please contact us on 0845 125 8415 within 3 working days of receipt to arrange the correct items to be delivered. Failure to contact us within this time scale will result in full payment of the item you wish to receive. If your parcel delivery has been attempted, a card left and not collected at your local Royal Mail depot after 18 days, the order will be sent back to the DestinationSkin head office. If this happens please contact us within 28 days of the initial order date and we can resend the items to you at your cost. If you contact us outside of the 28 days unfortunately we cannot offer a refund.
Have £50 added to your account when you redeem your birthday email. Can only be redeemed alongside birthday email, with a minimum spend of £150. Excludes products, electrolysis, hair all gone and injectable courses. This offer cannot be used in conjunction with any other offer. No cash alternative.
April 2018 Offers
Receive 15% off single courses of skin and laser treatments. Not available on courses of injectables and electrolysis (including advanced electrolysis). Not available to be used in conjunction with mix and match offer. We reserve the right to stop this promotion at any time.
Receive 15% off injectable treatments when you purchase a single treatment. Not available on courses of Botox® or Profhilo. Subject to availability, selected clinics and appointments only. Over 18’s only can be treated and treatment is subject to a full and thorough consultation with a medically qualified injector. We reserve the right to stop this promotion at any time.
Receive 15% off products. This offer is only available when you have also purchased either a single treatment or course of treatments from the 24th March 2018 to 6th May 2018 . This offer is available in clinic only. We reserve the right to stop this promotion at any time.
All of the above offers begin on Saturday the 24th of March and end on the 6th of May, and are subject to change at any time.
Manchester Facebook Competition
Win a free chemical skin peel treatment, when you like and share our Manchester Facebook post. UK entrants only. Winner will be picked at random and need to claim their prize by the 31st of April. Competition closes on Wednesday the 17th of April at midnight and the winner will be announced on Wednesday the 18th of April. This offer is subject to change at any time, and will be dependant on a thorough consultation.
Dermaquest Social Media Competition
Win one of the following Dermaquest products when you tag a friend in one of our Instagram or Facebook competition posts: C Infusion Cleanser (6oz), SkinBrite Facial Cleanser (6oz), Essential Daily Cleanser (6oz), SheerZinc SPF 30 (2oz), Advanced B5 Serum (1oz), C Infusion Serum (1oz), Stem Cell Rebuilding Complex (1oz). Entrants must tag a friend in the social post and be over 18 to enter. UK entrants only. One entry per person per post. Competition ends on the 6th of May and the winner will be announced on the 7th of May. This offer can be withdrawn at any time.