Cancellation & Childcare Policy
Please be aware that we have a 48 hour cancellation policy at DestinationSkin. If you wish to cancel, or rearrange your appointment you need to let us know at least 48 hours before your appointment. Unfortunately you will be liable to pay a cancellation fee of 50% of the treatment, or alternatively forfeit a treatment if you are on a pre-paid course if the cancellation period is not adhered to. Please be aware if that if you arrive for a pre-booked laser/IPL treatment, and it is considered unsafe to continue your treatment due to recent sun exposure or the skin holding a tan (real or fake) you will also be liable to pay the cancellation fee.
We hope you understand that our appointments are limited and we constantly endeavour to accommodate appointments for all of our clients at the times and days most convenient to them. Therefore, it is a waste of appointment time if a clinic room has been booked out for a treatment that cannot be carried out due to a last minute cancellation
Laser Hair pre-appointment Advice
Please ensure that the area you wish to have treated is shaved the day before treatment, you may incur an additional charge if we need to shave the area on your behalf. Please be advised that we may also be unable to treat you if you have had recent exposure to the sun or have a fake tan applied.
Skin Treatments pre-appointment Advice
Please use any skincare products that were advised at your consultation to prepare your skin ready for treatment. Please be advised that we may be unable to treat you without the use of the appropriate products being used for your skin type. If you have had any recent sun exposure or you are suffering from any cold sores or open wounds on the area you are having treated, please contact your clinic for further advice as we may need to reschedule your appointment.
Injectable Treatments pre-appointment Advice
Please ensure you haven’t consumed alcohol or narcotics 24 hours before your injectable treatment as this may thin the blood or encourage bruising.
If you have any other concerns before your appointment please give your clinic a call and they will be delighted to help advise on any queries you may have.